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Complete
Set of All Audiotapes from this Conference Save 10% and Receive Free Audiotape Storage Albums!!
$160
Monday,
March 20, 2000
Price
Keynote
Address
Ilene
Lang, Individual.com, Inc.
$10
Balancing
Print & Internet Strategies
Robert
Brass, Development II;
Karl Schumacher, Pitney Bowes;
Alan Speakman, Oce Printing Systems;
Moderator: Elizabeth Gooding, Art Plus Technology
$10
Combined
Statements:
What Happens When Your
Customer Wants It All?
Diane
Bogdan, Mass Mutual Life Insurance Co.; Edward Ventura, Merril Lynch;
Moderator: Cheryl Kay, Art Plus Technology
$10
Mergers
& Acquisitions:
What Happens To Corporate Identity?
John
Potyraj, Scudder Kemper Investments;
Moderator: Jeffrey Walls, Art Plus Technology
$10
Major
Trends In Statement Design, Development & Delivery
Elizabeth
Gooding, Art Plus Technology;
Laurence O'Hagan, Group 1 Software;
Moderator: Kemal Carr, Doculabs
$10
Using
The Web To Improve Customer Service
Greg
Titus, Scudder Kemper Investments; Patricia Wong, Fidelity Investments; Dana Johnston, InfiniteSpace.com;
Moderator: Pete Pekar, Fidelity Investments
$10
Document
Composition Tools Shoot-out
Laurence
O'Hagan, Group 1 Software; Dan Fregeau, Document Sciences Corp.; Mike Kaminski, M&I Data Services;
Max Pucher, ISIS Papyrus America;
Moderator: Retha Romandine, Art Plus Technology
$10
Tuesday,
March 21, 2000
Price
Delivering
Financial Statements via The Internet
Franklin
Myers, Navy Federal Credit Union;
Linda Roward, USA Group,
John Landry, GE Capital Corp.,
Alan Nixon, Key Bank &
Moderator: William Block, Moore BCS
$10
Outsourcing
Customer Communications
(The Good, The Bad & The Ugly)
Bill
Kohut, Schwab Retirement Plan Services; Cheryl Kay, Art Plus Technology
Moderator: David Bledsoe, Moore BCS
$10
Identifying
& Marketing To Key Customer Segments
John
Connors, Crimson Financial Translations, Edward Ventura, Merrill Lynch,
LoriAnn Cerullo, IBM Corp.,
Moderator: Yolanda Hernandez, Moore BCS
Debra
Brown, National Regulatory Services, Edward Ryan, Securities & Exchange Commission,
David Johanson, Bingham Dana LLP
Moderator: Andrea MacNabb, Art Plus Technology
$10
Branding
Issues In Financial Communications
Elizabeth
Gooding, Art Plus Technology
$10
Color
Brokerage Statements at Bear Stearns
Michael
Stallmeyer, Bear Stearns;
Wes Ervin, Information Design Assoc.,
Moderator: Fred Cohn, Accent Color Sciences
$10
Building
Customer Confidence In e-Commerce
Al
Van Ranst, KPMG LLP
Moderator: Andrea MacNabb, Art Plus Technology
$10
Banking
On A Customer Service Solution
Ed
Kane, Computer Assoc. International; David Stagg, Interface Systems
Moderator: Jeffrey Walls, Art Plus Technology
$10
Electronic
Presentment & Payment Guide For Financial Services
Elizabeth
Gooding, Art Plus Technology & Stephen MacQuarrie, InfiniteSpace.com
$10
Customer
Relationship Strategies Shoot-out
Gayle
Crowell, E.piphan;
Brad Braddock, Prime Response;
Deanne Farrar, Janna Systems;
Kurt Konow, Pitney Bowes; & Moderator:
Pete Pekar, Fidelity Investments
$10
Measuring
The Effectiveness Of Financial Communications
Louis
Harvey, DALBAR, Inc.;
John O'Leary, Scudder Kemper Investments;
Tracy Brennan, Scudder Kemper Investments
Moderator: Jeffrey Walls, Art Plus Technology
$10
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